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Hyderabad Water Board Reduces Complaints
Hyderabad Water Board Reports Reduced Complaints Amid Special Drive
The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWS&SB) has reported a significant reduction in complaints following its ongoing 90-day special clean-up drive. This initiative, aimed at resolving long-standing issues related to sewage overflow and improving city infrastructure, has yielded notable results within just 46 days.
Completion of Major De-silting Operations
The Hyderabad water board has completed extensive de-silting work covering 1,000 kilometers of sewerage pipelines, along with the clearing of silt from 80,000 manholes across eight key areas in the city. These proactive measures have played a critical role in minimizing sewage blockages and reducing the frequency of related complaints from residents.
Review Meeting and Felicitation of Officials
During a review meeting held on November 19 at the Hyderabad water board’s office, Managing Director Ashok Reddy expressed his satisfaction with the progress of the special drive. He commended the dedication of the staff and recognized the best-performing officials from 10 sections of the board, honoring their commitment and efficiency in executing the tasks.
Preventive Measures Over Reactive Solutions
Ashok Reddy highlighted the importance of focusing on prevention rather than just addressing complaints. He pointed out that preventing issues from occurring was essential to the long-term success of the Hyderabad water board’s operations. “While resolving existing complaints is crucial, taking measures to prevent new ones is even more important for sustainable city maintenance,” he said.
Utilization of Unused Infrastructure and Notices to Residents
To enhance the effectiveness of the drive, Ashok Reddy instructed officials to repurpose unused borewells and hand pumps as soak-pits. He also mandated that notices be issued to residents who have not yet installed soak-pits in their homes, encouraging them to take necessary action. This step is expected to contribute to better water management and reduce pressure on the sewage system.
Immediate Road Repairs Post-Pipeline Work
A crucial directive from the Hyderabad water board MD was the immediate repair of roads damaged due to the installation or maintenance of drinking water and sewerage lines. He emphasized that leaving roads unrepaired not only poses safety risks but also undermines public confidence in city services.
Significant Reduction in Complaints
The special clean-up drive has shown measurable success in various parts of Hyderabad. The Hyderabad water board reported a significant decrease in the number of complaints, attributing this to the targeted efforts made during the drive. For instance, the Kukatpally division saw a 19 percent drop in complaints, Charminar reported a 26 percent reduction, Riyasatnagar experienced a 37 percent decline, Durgam Cheruvu recorded a 39 percent decrease, and Quthbullapur witnessed a 28 percent fall in complaints.
Target Completion by December
Despite being only 46 days into the 90-day drive, Ashok Reddy expressed optimism that the Hyderabad water board would achieve its set targets by the end of December. He urged the officials to maintain their current pace to ensure the success of the initiative and sustain the improvements made so far.
Ongoing Commitment to City Maintenance
The Hyderabad water board’s efforts represent a significant step towards modernizing and maintaining the city’s infrastructure. The special drive has not only addressed immediate issues but has also laid the groundwork for a proactive approach to managing the city’s water and sewage systems. This initiative underscores the importance of continuous improvement and community cooperation in ensuring a clean and well-maintained urban environment.
Conclusion
The proactive measures taken by the Hyderabad water board during its 90-day special clean-up drive have already started to bear fruit, as evidenced by the considerable drop in complaints across various divisions. By focusing on both immediate solutions and preventive measures, the HMWS&SB aims to establish a more efficient and reliable system for Hyderabad’s residents. With continued dedication and public cooperation, the city is on track to see long-lasting improvements in its sewage and water management infrastructure.
Disclaimer: This article provides an overview based on reports and statements from HMWS&SB officials and aims to inform the public about ongoing city maintenance efforts. The views expressed belong to the respective authorities.
